Conditions & terms

Soft commercial terms. No venue, host, speaker, sequence, or outcome is guaranteed.
Merchant of record and bank details: Booking Form / invoice only.

1. Booking

A place is held only when the signed Booking Form and these Terms are accepted and any payment required on that form has cleared. Initiating a transfer does not hold a seat until funds clear and confirmation is issued.

2. Cancellation

Cancellation, refund, and credit rules are as stated on the Booking Form for that departure. If we cannot run the trip, we will not use “no guarantees” to withhold a fair remedy as set out on the Form or in writing at the time.

3. Group size

Each departure has a target and maximum group size on the Confirmation Pack. We may merge, postpone, or cancel a thin departure; if we cancel, payment handling follows the Form.

4. Itinerary & access — no guarantees

• Cities, themes, and the general shape of an 8-day GBA immersion are the product intent.
• No factory, lab, brand, official, dinner guest, demo, or “wow” moment is guaranteed.
• Marketing stories and sample itineraries are illustrative, not contractual specifications.
• What the fee is about: serious attempt at unprecedented access and density — not a checklist of named sites.

Steven

5. Outcomes & deliverables

• We do not guarantee fluency, business results, or project success.
• Youth (Makers / Engineers): artifacts are goodwill extras, not contracted deliverables.
• Company & principal (Scale / Frontier / China Unlocked): defined deliverables on the Booking Form are contracted; venues and hosts remain indicative.

6. Insurance & visas

Travel insurance is required. Visas and entry compliance are the traveller’s responsibility unless the Form says otherwise.

7. Changes

We may update these terms for future departures; the version attached to your Booking Form governs that booking.

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